The normal Sunday maintenance window for Banner (STAR) and STAR-related applications will be extended to 5 p.m. on Sunday, April 7 to complete important updates that require more time than normal. The following will be unavailable during that time: Banner self-service (star.wvu.edu), Banner administrative forms (STAR INB), Banner Document Management (BDM), Banner Operational Data Store (ODS) and Degree Works.
It’s common to see an error message when you try to log in after a system update. If you are unable to log in once this work has been completed, try clearing your browser history, closing your browser and relaunching it. Rebooting your device will also clear cached pages. If you still have problems after taking these steps, please call 304-293-4444.
